Nick 'Uhtomsky (hvac) wrote,
Nick 'Uhtomsky

Problem: Writer Installation Fails

Windows Live Installer problems? Try this.

If you are having problems installing Writer, Messenger 8.5 or Mail, in particular if the the Windows Live installer disappearing halfway through (after a Windows Vista UAC prompt if enabled), this may help.

  1. Close all Windows Live applications
  2. Navigate to C:\Program Files\Windows Live and delete the Installer folder
  3. Navigate to C:\ProgramData and delete both Windows Live Installer and WLInstaller directories if you have them.
  4. Reboot (important!)
  5. Reinstall the application you want to install

This may be an issue if you installed the leak Messenger build, as all Windows Live beta applications need to be the same language. See the Windows Live Installer FAQs for more details.

PS: If someone can tell me what the equivalent for step 3 is in Windows XP that'd be great :)

Update: Apparently step 3 for XP is to go to C:\Documents and Settings\All Users\Application Data instead of C:\ProgramData. (Для bela_rus )

Update2: There is now a more official solution to this problem. See our follow post.